Eileen Kraatz has done what most of us neither have the time nor the courage to do. She has gone undercover to reveal what really happens behind closed doors at so many nursing homes in the U.S. and Canada. Here, she has taken some of the stress out. Based on her own research, Kraatz has developed a 5-day plan. The step-by-step instructions, insider tips, checklist with questions to ask and signs to look for will help you find just the right home for your loved one.